If the product or service does not meet the terms of the transaction, the party unwilling to complete the transaction may declare a breach of terms and engage the Arbitration of the Service as an independent third party. The Arbitration reviews the arguments of both sides and strives to resolve the dispute, and if resolution is not possible, ensures the forced completion or termination of the transaction and compensation to the aggrieved party from the security deposits of the parties (if such had been made upon entering into the transaction).

The means ensuring the continuity and operability of the dispute resolution mechanism involves engaging the Arbitration Service as the executive arbitration body. In the event of a dispute, the interfaces of the escrow.me Service ensure the automatic formation of a Claim to the Arbitration without charging the Claimant the necessary arbitration fees.

The structure and documents governing the operation of the Arbitration are presented via the link: https://arbitrage.webmoney.ru/asp/default.asp

For any questions, please contact via email: support@iqsoft.company